Lead Experience Designer, proactive researcher, universal design advocate, with decades of delivering multi-channel human-centred products and services for corporate and government environments across the entire project spectrum, from strategic research through to reiterative testing.
Created and led teams of developers & designers in collaborative environments and experienced with team-based, iterative production environment. Interested in collaborative, agile work teams, and the threshold of mobile, social and integrated networks.
Strategic Leadership
- Strategic design direction: Translating business goals into design strategy
- Cross-functional alignment: Building consensus between business, technical, and design teams
- Design operations: Establishing processes that deliver business outcomes
Business impact
- ROI-driven design: Connecting design decisions to measurable business outcomes
- Product strategy: Identifying opportunities and roadmaps for product evolution
- Stakeholder engagement: Communicating design value to executive leadership
Research & Analysis
- User research: Conducting qualitative and quantitative studies to inform design.
- Usability testing: Leading formative and summative evaluations.
- Information architecture: Structuring interfaces for optimal usability.
Design Expertise
- Design systems: Scoping, creating, and maintaining design systems and pattern libraries.
- Interaction design: Expert in designing workflows and interactive elements.
- Accessibility: Deep knowledge of WCAG 2.1/2.2, W3C standards, and WAI-ARIA.
Tools & Methodologies
- Tools: Figma, Sketch, Axure, UXPin, Miro, Balsamiq, MS Office Suite.
- Agile methodologies: Skilled in Scrum, Kanban, and iterative development.
Resume available on request.