Lead Experience Designer, proactive researcher, universal design advocate, with decades of delivering multi-channel human-centred products and services for corporate and government environments across the entire project spectrum, from strategic research through to reiterative testing.
Rooted in formative and summative understanding, I lead design decisions with the user/customer/human consistently at the centre of strategy. A team player, community builder and inspirational mentor to the next generation of empathetic designers.
Expert in user-centred design, accessibility, compliance with web standards and a tested, user-advocate approach. Strong in strategic planning, Information architecture and interaction design of products, services and websites for private and public organisations including government agencies, finance, charities, retail, manufacturing and entertainment, including mobile and multi-channel implementations.
Created and led teams of developers & designers in collaborative environments and experienced with team-based, iterative production environment. Interested in collaborative, agile work teams, and the threshold of mobile, social and integrated networks.
Specialities: Human Centred Experience Design, project scoping, wireframes, information architecture, prototyping, human-centred design, interaction design, findability, content and micro content. Procedural & tested accessibility, Agile iterative release cycles, team-building, knowledge sharing.
Open-source advocate, web standards compliance, semantic markup.
Resume available on request.